Housekeeping Manager

St. Thomas, U.S. Virgin Islands, UM

Bluebeard's Castle


This is a guest facing position, in which you will be continually interacting with guests during their stay. This position is a great way to build on a foundation in hospitality.
As a Housekeeping Manager you will need a good eye for detail in our guest rooms as well as the public areas throughout the property. We are looking for someone who is polite, friendly, and helpful to guests and staff.

Below are just some of the benefits you'll receive!
• Competitive Salary
• Paid time off
• Career growth
• Medical / Dental / Vision insurance
• 401k
• Enthusiastic team environment
• Travel Perks to all our Resort locations

Opportunity for career advancement in a fast paced, growth-oriented Organization.

The Housekeeping Manager oversees the operations of the housekeeping department, providing a clean and safe environment to provide our guests and owners with an enjoyable stay.

Principal Duties and Responsibilities

  • Responsibilities listed may not apply to all locations
  • Assigns staff their duties and inspects work for conformance to prescribed standards of cleanliness
  • Investigates complaints regarding housekeeping service and equipment, and takes corrective action
  • Obtains list of rooms to be cleaned immediately and list of prospective check-outs to prepare work assignments
  • Coordinates work activities among departments
  • Conducts orientation training and in-service training to explain policies, work procedures and to demonstrate proper use and maintenance of equipment
  • Inventories stock to ensure adequate supplies
  • Evaluates records to forecast department personnel requirements
  • Makes recommendations to improve service and ensure more efficient operation
  • Prepares reports concerning room occupancy, payroll, and department expenses
  • Performs cleaning duties in cases of emergency or staff shortage
  • Attends staff meetings to discuss company policies and guest/owner complaints
  • Issues supplies, room keys, equipment to staff
  • Advises Front Desk of rooms ready for occupancy
  • Records data regarding work assignments, personnel actions, timesheets, etc. and submits to HR
  • Recruits, hires, and trains staff
  • All other duties as requested

General Statement - Performs the job assigned, complying with Company policies and procedures, business code of ethics, FLSA regulations, and all applicable laws, as well as ensuring confidentiality, reliability, quality, and productivity.

Job Requirements

Education, Essential Training / Certifications, and Experience:

  • High School Diploma/GED
  • Minimum of two (2) years of experience in a management/supervisory role, preferably in a resort/hotel atmosphere

Skills, Knowledge, and Abilities:

  • Ability to multi-task and manage time
  • Attention to detail
  • Ability to communicate effectively both written and orally
  • Proficient knowledge of OSHA guidelines and regulations
  • Flexible schedule; ability to work evenings, weekends and holidays as well as on-call

Shift: Additional hours may be necessary to meet business needs

  • Regular Hours, On-Call, and Weekend


  • None

Similar Opportunities


Medical Insurance

Dental Insurance

Vision Insurance

Discounted Resort Stays

Paid Time Off

Life Insurance

Long-Term Disability

Professional Development

Competitive Compensation

Rapid Growth

Corporate Discounts