Director of Sales Performance & Effectiveness

Myrtle Beach, SC, US

Corporate HQ

Sales Administration

DESCRIPTION: Seeking a highly motivated and detail-oriented Director of Sales Performance & Effectiveness to join our Sales team. This role directly impacts sales success, optimizing the overall sales process through on-site evaluation, performance management and coaching. The critical hands-on role implements our sales strategy and monitors sales performance standards. Collaborates with sales leadership to enhance the efficiency of the sales process and achieve desired results.


Sales Process Inspection and Improvement:

  • Conduct regular inspections of the entire on-site sales process.
  • Identify areas for improvement and recommend strategies to enhance the efficiency and effectiveness of the sales process.
  • Collaborate with sales leadership to implement enhancements that drive process alignment enterprise wide.
  • Drive our Sales Podium results through presenter training and certification, presentation and script improvements, inspections, and coordination with the on-site sales leaders.

Monitoring and Enforcing Performance Standards:

  • Own and manage performance standards and metrics for the sales team.
  • Continuously monitor individual and team performance against these standards.
  • Ensure performance improvement plans and corrective actions are executed as needed to ensure compliance with established standards.

Quality Assurance for Group Presentations:

  • Evaluate group presentations conducted by sales teams.
  • Ensure presentations adhere to company standards, messaging, and best practices.
  • Provide feedback and coaching to presenters to enhance their presentation skills and effectiveness.

Group Presenter Certification:

  • Deliver training programs to certify individuals for group presentations.
  • Conduct one-on-one and group training sessions to ensure group presenters are well-versed in product knowledge, presentation skills, and group dynamics.
  • Evaluate and assess group presenter’s readiness and provide constructive feedback for improvement.

Sales Performance Data Analysis:

  • Analyze performance data to identify trends and opportunities for improvement.
  • Utilize reports and dashboards to track performance metrics and share insights with the sales leadership.


  • Deep knowledge of frontline and in-house timeshare sales with 5-7 experience in the industry.
  • Significant experience with group presentations format and delivery.
  • Understanding of KPIs to gauge performance against targets and objectives.
  • Ability to analyze, create and disseminate reporting metrics to team members.
  • Exceptional communication and presentation abilities.
  • Solid knowledge of sales management, processes, and training.
  • Proficiency in sales enablement technologies and tools.
  • Bachelor's degree in a related field or equivalent experience.
  • Travel required (60-80%).

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