Reservations Specialist

Myrtle Beach, SC, US

Corporate HQ

Inventory

The Inventory Specialist’s key objective is to assist the Inventory Team with day-to-day monitoring of PMS for inventory and reservation-related issues.

Principal Duties and Responsibilities

  • Monitors PMS for reservation placement (room assignments) to ensure proper utilization
  • Point of contact for resort staff for issues related to reservations including - inventory allocations, overbookings, out of order rooms, any other questions related to inventory/reservations
  • Work with Resort Staff to identify operation best practices and desirable maintenance timeframes
  • Handle all emergency out of service requests which may include reservation relocations
  • Provide as needed inventory assistance to marketing, member services, and other sales channels to maximize inventory utilization
  • Willing to be cross trained in all aspects of the department to assist where needed
  • All other duties as requested

Job Requirements

Education, Essential Training / Certifications and Experience:

  • High School Diploma/GED
  • 1-2 Years Hotel/ Resort Operations or Timeshare experience preferred

Skills, Knowledge and Abilities:

  • High level proficiency with Microsoft Office applications including Excel is required
  • Excellent organizational skills
  • Ability to multi-task and handle multiple projects is required
  • Strong attention to detail and accuracy
  • Technically savvy, able to pickup and maneuver through several different systems
  • Excellent communication skills both written and verbal
  • Ability to work with a high level of professionalism
  • Flexible schedule, ability to work evenings, weekends and holidays when needed

Similar Opportunities

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Discounted Resort Stays

Paid Time Off

Life Insurance

Long-Term Disability

Professional Development

Competitive Compensation

Rapid Growth

Corporate Discounts