Capital Vacations strives for the best!

Our mission is to deliver quality vacations to our members and guests.

In addition to competitive compensation, Capital Vacations offers a variety of benefits including Company Paid Life Insurance, Long-term Disability, Medical, Dental, Vision, 401K, discounted Vacation Stays, plus start to earn Paid Time Off immediately.

We are currently looking for the right individuals to join our Administrative team with openings in our Front Desk, Tour Reception, Gifting, Contracts and Dispatch.

Please read below for more information on each department.

Front Desk / Tour Reception / Gifting Department:

Responsible for providing customer services to guests, undertaking various administrative duties, diffusing conflict, and ensuring an enjoyable experience.

Position Pays $16-$17/hr. Requires availability during daytime hours – weekends required.

Greet and check-in guest
Assist guests with; collecting payments/pre-auth payments; making reservations for entertainment, lodging; and/or planning itineraries for shows, attractions, and restaurants
Resolve customer complaints
Run and prepare reports – opening and closing
Answer phones
Communicate all pertinent and required information/reports for Management (DOS, DOM, T.O., Admin. Manager, etc.)
Provide information to guests about the area, including directions and show information
Work with theater staff, and other vendors to reserve entertainment, food, and lodging
Prepare and distribute vouchers for shows, restaurants, and lodging, including collecting payment for those vendors
Coordinate with Sales Manager on any additional gifts to be issued for New Owners
Prepares count and profiles of tours for the entire day
Updates numbers to Sales Managers as more tours are added
Communicates with Admin Manager or Leads with unusual tours/gifts
Maintains clean lobby, stocks magazines or literature
Provides final daily breakdown numbers of tours including the type of tours, the arrived tours, no show tours and corrects data entry of these tours to Marketing and Sales at the completion of the day
Other duties as assigned

Front Desk / Tour Reception / Admin Assistant / Gifting

Job Description

Employee Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Discounted Resort Stays

Paid Time Off

Life Insurance

Long-Term Disability

Professional Development

Competitive Compensation

Rapid Growth

Corporate Discounts