This position is paid on net tours not penetration rates!

The In-House Marketing Agent provides information and an opportunity for guests, owners or members staying on property, to receive an owner update of Capital Vacations properties and sales presentation.

Principal Duties and Responsibilities

Generates customer excitement regarding our product
Invites Owners to attend an Owners’ Update
Invites Non-Owners to attend a sales presentation for Capital Vacations
Assists guests and Owners with on-site and off-site needs
Provides guests and Owners with a smooth, friendly, efficient check-in experience
Understands qualifications and company policies and procedures
Maintains up-to-date knowledge of the content of local shows, attractions, and locations
Complete all necessary paperwork and reports accurately, completely and legibly
Responsibly handles cash
Maintains production at or above minimum performance standards
Answers telephones, inbound and outbound calling
All other duties as assigned

General Statement - Performs the job assigned, complying with Company policies and procedures, business code of ethics, FLSA regulations, and all applicable laws, as well as ensuring confidentiality, reliability, quality, and productivity.

Job Requirements

Education, Essential Training / Certifications, and Experience:

High School Diploma/GED
OPC or In-House experience preferred

Skills, Knowledge, and Abilities:

Excellent customer service skills
Must be highly motivated with a positive attitude. Must be able to use Microsoft Office and have knowledge of computer basics
Attention to detail and organization skills
Basic math skills
Excellent verbal and written communication skills
Sales knowledge
Positive attitude and willingness to help others
Flexible schedule–nights, weekends and holidays are required

Shift: Additional hours may be necessary to meet goals or cover shifts

Regular Hours and Weekend

Travel:

Up to 25%

In-House Marketing Agent

Job Description

Employee Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Discounted Resort Stays

Paid Time Off

Life Insurance

Long-Term Disability

Professional Development

Competitive Compensation

Rapid Growth

Corporate Discounts