Opportunity for career advancement in a fast-paced, growth-oriented organization!

Below are just some of the benefits you'll receive:

Competitive Salary
Paid Time Off and Paid Holidays
Career Growth
Medical/Dental with employer contribuition
Voluntary Life Insurance, Disability, and Aflac Insurance
Company-paid life insurance and long term disability
401 (k) retirement plan
Travel Perks to Resort Locations
Company Perks Program

What you're great at:

Supervises and coordinates the operation of the Front Desk and Administrative offices. Supervises the assignment of rooms; pre-blocks and assigns all V.I.P. and special room requests on a daily basis
Promotes cooperation between the Front Office and all other departments. Coordinates with the Housekeeping department in all pertinent information to ensure a smooth-running operation
Controls all guests’ vouchers and accuracy of the room or guests’ folios
Aids guests with inquiries, requests, and complaints
Requisitions supplies and equipment for the Front Office/Admin and maintains a monthly inventory of supplies
Schedules all personnel in the department to include Activities
Counsels employees in the department regarding various problems
Disciplines subordinates when necessary
Assist in training new employees in the Front Office department
Coordinate all correspondence related to owners/unit usage
Able to contact and negotiate vendor agreements as directed by the General Manager
Able to assist the General Manager with all operational projects
Able to coordinate and assist General Manager with the implementation of all policies and procedures for staff
Assist in coordinating all Board related functions with General Manager
Processing owner information and request
Received phone call (email, mail) for future reservations, cancellations and confirmations
Functions as the resort exchange company coordinator. Is familiar with all rules governing the systems and the various programs available to owners
Responsible for documenting, verifying and processing money due owners through the owner rental program
Must perform multi-purpose tasking within the guidelines set forth by Capital Vacations
Complies with all Capital Vacations policies and procedures
Responsible for after hour calls relating to front office issues
Performs all other related duties and projects as assigned by the General Manager

Responsibilities listed may not include all tasks or apply to all resort locations, an official job description will be provided and signed on the first day of employment.

Capital Vacations is an Equal Opportunity Employer. We celebrate diversity and support an inclusive workplace!

Here’s what you can expect: At Capital Vacations we are united by a common purpose of “Travel. Gather. Smile. Repeat.” We pride ourselves on bringing our passion, innovation, and boldness to travel, enriching the lives of those we serve. We encourage you to join our team and help us in fulfilling our purpose. If this opportunity excites you, and if you have the following qualifications, we invite you to apply for our team:

Here’s what you have already achieved:

High School diploma or equivalent
Minimum two (2) years Guest Services experience
Minimum one (1) year accounting related experience in Timeshare/Resort environment
Valid driver’s license required
Must have knowledge and proficiency in Microsoft Office Suite
Must have knowledge and able to use all basic office equipment
Multitask oriented, organized and able to set priorities
Excellent interpersonal skills and ability to adjust and interact with all levels of personnel
Must be able to do multi-function tasking coordinated with General Manager
Must possess excellent communicative skills, both written and oral
Must possess leadership skills
Able to manage, direct and complete assigned duties as directed by General Manager
Able to process and resolve guest service requirements
Must be able to assist, train and direct staff where necessary

• Must dress professionally

R.O. - Admin Asssistant

Job Description

Employee Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Discounted Resort Stays

Paid Time Off

Life Insurance

Long-Term Disability

Professional Development

Competitive Compensation

Rapid Growth

Corporate Discounts